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This is charged as $1.50 for every 3 minute increments. Wait time will be billed if we have to wait at a stop. Additionally, during period of rush hour traffic, road construction or other delays you may also accrue time.

In the event that road conditions become unfavorable; we will implement inclement weather pricing. This would include Ice, snow, other frozen precipitation,  heavy rains where visibility is limited, or other travel given similar driving conditions.  Inclement weather pricing has a meter drop of $15.00, and $2.50 per mile thereafter. Wait time does not change and is metered at $30 per hour. We Do not recommend booking rides during inclement weather and we reserve the right to close during hazardo

If you book a ride and cancel without giving advanced notice, then you will be assessed a fee due upon your scheduled ride. This is typically defined as a driver is more than 1/2 the distance/time to the pick up address.

If you book a ride, but do not show up for that ride, you will be assessed a fee due upon your next scheduled ride. If you fail to show for a ride on three (3) separate occasions, your ride service will be suspended, unless you notify us in reasonable time-frame why you missed your scheduled ride. A reasonable time frame is no more than 24-hours from the time and date that the ride was scheduled. 

In the event that an item is left in a driver's vehicle, there will be a $7 fee applied to have the item returned immediately. If the passenger can wait until the next scheduled ride, then no fee will be assessed. 

Effective March 15th, 2020 we will begin applying a credit card surcharge of $1.00 for payments that are manually keyed-in, processed using Card on File, or manually entered using Virtual Terminal. This fee also applies to payments taken over the phone for ride services.  

A ride that is being originated outside of our service area with end destination in the service area will be assessed an additional $5 - $20 at Flag (Total Flag $10 - $25)

This fee is assessed any time the interior of the vehicle needs to be cleaned because of food or drink spills, excessive mud from shoes, or pet hair and dander. Additional fees will be assessed due to vomit or other bodily fluids upto $250. 

Often times, Ride Pass fares may fall below the minimum starting fare after discounts are applied. To avoid discounting below the starting fare, we implement a sliding scale discount until the full discount rate applies. A rider's fare will not be less that $7.